Terms of service
OVERVIEW
Welcome! The terms "we", "us" and "our" refer to our store. We operate this website and online store, including all related information, content, features, tools, products and services to provide customers with professional shopping and procurement experience (the "Services"). This store is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with our Privacy Policy and Return & Exchange Policy (collectively the "Terms of Service" or "Terms"), govern your access to and use of our website and Services.
Please read these Terms carefully before using our site and placing orders. These Terms contain important legal provisions, including warranty disclaimers and liability limitations. By accessing, browsing and using our Services, you fully accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, you shall not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
You confirm that you have reached the age of majority in your state or province of residence. You are solely responsible for ensuring that all persons accessing our Services through your devices or accounts are authorized and comply with these Terms.
When using our Services, including browsing the store and purchasing products, you may be required to submit personal information such as email address, billing information, payment details and shipping address. You warrant that all information you provide is true, accurate, current and complete. You are fully responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Account transfer, resale, assignment or licensing to third parties is strictly prohibited.
SECTION 2 - OUR PRODUCTS
We strive to display product information, descriptions and images accurately on our store. However, slight color, texture and appearance differences may exist due to individual device display settings, screen resolution and hardware differences, which do not constitute product quality issues.
We reserve the right to modify product descriptions, specifications and pricing information at any time without prior notice. We also reserve the right to discontinue any product, adjust product inventory limits, and restrict sales to specific regions or buyers at our sole discretion. We do not warrant that product appearance or quality will fully meet your subjective expectations.
SECTION 3 - ORDERS
Submitting an order constitutes a purchase offer. We reserve the right to accept, decline or cancel any order for legitimate reasons at our sole discretion. An order is only confirmed and binding after we successfully receive and verify your payment.
Please verify all order details carefully before submission. Order cancellation is not guaranteed after confirmation. If we refuse, modify or cancel your order, we will notify you via your submitted email address or contact information.
All purchases are subject exclusively to our official Return & Exchange Policy. By placing an order, you confirm that your purchase is for legitimate business procurement purposes, and not for unauthorized commercial resale or illegal export.
SECTION 4 - PRICES AND BILLING
All product prices, discounts and promotional activities are subject to change without prior notice. The final transaction price is the valid price at the time of order placement, as stated in your order confirmation email. Unless otherwise specified, displayed prices do not include taxes, shipping fees, handling charges, customs duties and import fees.
Store prices may differ from offline physical store prices or third-party platform prices. Any promotional activities are governed by independent promotional terms, which shall prevail in case of conflicts with these Terms.
You agree to provide valid, complete and accurate purchase, payment and account information for all transactions. You shall promptly update your account details including email, credit card information and expiration dates to ensure successful transaction completion and normal communication.
You warrant that your payment information is authentic and valid, you are authorized to use the payment method, all generated charges will be honored by your payment institution, and you will bear all order fees including product prices, shipping fees and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimated values only and are not guaranteed. We are not liable for shipping delays caused by third-party carriers, customs clearance procedures, weather conditions, force majeure events or any circumstances beyond our reasonable control.
Once products are handed over to the shipping carrier, product ownership and risk of loss or damage shall be transferred to the buyer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services, including but not limited to trademarks, logos, text, images, graphics, product descriptions, videos, and webpage design, is owned by us or authorized by relevant licensors, and is protected by international copyright, trademark and intellectual property laws.
You may use our Services and related content only for personal and business procurement purposes. Any unauthorized reproduction, modification, distribution, public display, download, resale or commercial use of the above content is strictly prohibited without our prior written consent.
No intellectual property rights are implicitly granted under these Terms. Any unauthorized use of our intellectual property constitutes a violation of relevant laws and regulations.
SECTION 7 - OPTIONAL TOOLS
Our store may provide access to third-party functional tools. We do not monitor, control or assume responsibility for third-party tools. All third-party tools are provided on an "as is" and "as available" basis without any express or implied warranty.
Your use of third-party tools is entirely at your own risk. You shall independently review and comply with the terms of service of relevant third-party platforms. New store functions and tools launched in the future shall also be governed by these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain hyperlinks or embedded functions of third-party websites. We are not responsible for the content, accuracy, security and service terms of any third-party platforms you access through our site.
Accessing third-party websites via our linkages is at your own risk. All transactions and disputes generated on third-party platforms shall be resolved by you and the third party, and we shall not bear any liability.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is built and powered by Shopify to provide online transaction Services. All orders, purchases and transactions are conducted directly between you and our store. Shopify is only a technical service provider and is not responsible for any product quality, order disputes, losses or liabilities arising from transactions between you and our store. You fully release Shopify and its affiliates from all claims related to your use of our store Services.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy. As our website is hosted by Shopify, Shopify may collect and process your relevant data to ensure normal operation and optimization of the Services. By using our Services, you confirm that you have read and agreed to our Privacy Policy and Shopify’s data service terms.
SECTION 11 - FEEDBACK
Any feedback, suggestions, comments, reviews or creative content you submit to our store shall grant us a perpetual, worldwide, royalty-free and sublicenseable right to use, reproduce, modify, publish and display such content for operational and promotional purposes.
You warrant that all submitted feedback is original and does not infringe third-party rights. We have no obligation to keep feedback confidential, pay compensation or respond to user feedback. We reserve the right to delete or modify inappropriate feedback at our sole discretion.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
There may be occasional typographical errors, data inaccuracies or omissions on our website involving product descriptions, pricing, promotions, shipping information and inventory status. We reserve the right to correct errors, update information and cancel abnormal orders caused by inaccurate data at any time without prior notice.
SECTION 13 - PROHIBITED USES
You agree to use our Services only for legal and legitimate purposes. You shall not: engage in illegal or malicious activities; violate relevant laws and regulations; infringe intellectual property rights; harass or harm others; transmit false or misleading information; send spam or illegal promotional content; impersonate others; use robots, crawlers, scraping tools or automated programs to access our site; upload malicious viruses or interfere with website security and normal operation.
We reserve the right to suspend or terminate your account and access permission immediately if you violate the above provisions.
SECTION 14 - AGENTS
Any automated software, intelligent agent programs or semi-autonomous tools accessing our Services must clearly identify their agent identity in access requests, and shall not simulate human behavior, bypass website verification mechanisms or conceal automated access behavior. We have the right to restrict or block abnormal agent access.
SECTION 15 - TERMINATION
We may terminate these Terms and suspend your access to our Services at any time without prior notice for violations of these Terms. All liability clauses, intellectual property clauses, indemnification clauses and legal dispute clauses shall remain valid after termination of the agreement.
SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and products are provided on an "as is" and "as available" basis. We do not provide any express or implied warranties, including but not limited to merchantability, fitness for specific purposes and non-infringement. We do not guarantee that the website Services will be uninterrupted, timely, secure or error-free. All use of our Services is at your own risk.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, we, our affiliates, staff and service providers shall not be liable for any indirect, incidental, special, punitive or consequential damages, including lost profits, lost data and replacement costs, arising from your use of our Services or purchased products, even if we have been informed of the possibility of such losses.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless our store, Shopify and their affiliates from all losses, liabilities, claims and reasonable legal fees arising from your breach of these Terms, violation of laws or infringement of third-party rights during your use of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is deemed unlawful, void or unenforceable, the remaining provisions shall remain fully valid and enforceable.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
No failure or delay by us to exercise any right under these Terms shall constitute a waiver of such right. These Terms, together with all linked policies, constitute the entire agreement between you and us, superseding all prior oral and written communications and agreements.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms and related rights and obligations without notice.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our store is registered, excluding conflict of law rules.
SECTION 23 - HEADINGS
Section headings are for display convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update and revise these Terms of Service at any time. Updated terms will take effect immediately upon website posting. Your continued use of our Services after updates constitutes acceptance of the revised Terms.
SECTION 25 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us via email: konnfeir@outlook.com