Shipping policy

B2B Wholesale Shipping & Logistics Policy

Konnfeir is a direct manufacturing supplier specializing in factory-direct wholesale consignments for automotive businesses worldwide. Please review our commercial logistics terms, ocean freight transit times, and delivery options below.

Sample Orders & Sample Fee Credit

As a factory-direct B2B wholesale platform, our direct factory dispatch is strictly dedicated to commercial carton minimum order quantities (MOQ) and container-load volumes. We do not dispatch individual retail or single-unit sample orders directly from our factory.

Prospective commercial buyers who wish to test material quality or evaluate vehicle sizing prior to placing wholesale carton orders are encouraged to purchase individual units directly through our official storefronts on Amazon or other authorized third-party e-commerce platforms.

Sample Fee Credit on Subsequent Wholesale Orders: Once you decide to partner with Konnfeir and place a qualifying wholesale carton order, simply provide your third-party platform sample order ID or purchase receipt to our sales team. The sample purchase cost will be fully credited and deducted directly from your wholesale order total amount.

Order Processing Schedule

  • Operating Schedule: All orders and logistics arrangements are handled Monday through Friday, 9:00 AM – 6:00 PM (GMT+8, corresponding to 8:00 PM – 5:00 AM EST), excluding weekends and statutory public holidays.
  • In-Stock Wholesale Batches: Prepared, palletized, and dispatched to the port within 3–5 business days following confirmation of full payment.
  • Volume Production Runs: Standard manufacturing and export carton packaging time for volume wholesale orders is 15–25 business days.

Exclusive Commercial Logistics: Ocean Freight Only

Due to the substantial volumetric weight of heavy-duty vehicle covers and export carton packaging, all wholesale consignments are dispatched exclusively via Ocean Freight to ensure optimal cost efficiency for our commercial buyers.

  • Standard Estimated Transit Time: Approximately 30–50 business days from vessel departure to destination delivery under normal maritime conditions.
  • Unforeseen Delays & Force Majeure: Please note that international ocean shipping and cross-border customs clearance involve factors beyond our direct control. In the event of severe weather conditions, maritime typhoons, port terminal congestion, statutory holiday backlogs, or mandatory customs inspections/holds, delivery transit may experience an unexpected additional delay of 7 to 30 business days or more. Konnfeir will actively monitor shipment milestones and keep buyers informed throughout any prolonged delay.
  • Available Trade Terms:
    • DDP (Delivered Duty Paid – Door-to-Door): Our primary turn-key shipping method. Ocean freight, destination customs clearance, import tariffs, and final ground truck delivery directly to your facility, store, or warehouse are fully handled with zero hidden fees.
    • FCA (Free Carrier): Goods are cleared for export and handed over directly to your appointed freight forwarder or logistics agent in China.

Shipment Tracking

Once your consignment is dispatched and loaded, official shipment tracking information will be provided via email so you can monitor transit progress through to final door-to-door ground delivery.

Receiving & Delivery Inspection

Upon final truck delivery at your commercial facility, warehouse, or store, your receiving team must inspect all cartons and pallets for exterior transit damage before signing the delivery receipt. In the unlikely event of carton damage or quantity discrepancies, please note the details on the delivery receipt and notify our support team at konnfeir@outlook.com within 7 business days.